- Except for special needs of our guests, the delivery of the rooms is scheduled between 12.00 and 14.00; However, please communicate the estimated time of arrival at least in the morning of the day of arrival, for arrivals after this time it is necessary to be contacted by phone or e-mail.
- Customers are invited, upon arrival, to provide an identification document to fill in the P.S. and at the same time regularize the payment of the booked stay.
- The agreed price for the stay in our Room & Breakfast LA DAMA includes the use of the room and the bathroom, breakfast, the supply of towels and sheets, the use of TV, free wi-fi and air conditioners. air / heat pumps and the use of all bathroom accessories. Extraordinary linen change is not included in the price, as is extraordinary cleaning. - There are no timetables to be respected for entry and exit from the structure, guests can leave and return as they please. - Pets are not allowed inside the LA DAMA Room & Breakfast, only for hygienic reasons and for any allergies from other customers.
- For public safety reasons, guests are also not allowed to access other people within the Room & Breakfast at any time.

- Please note that, on the day of departure, the rooms must be vacated by 10 am to allow cleaning and delivery to new arrivals, a delay will result in an additional night being charged.
- The bedrooms and the bathroom must normally be vacated by 10.00 am to allow for daily tidying and cleaning, please arrange your personal belongings in order to allow them. Other than these times daily cleaning is not guaranteed. Correct and civil use of the toilets is recommended, avoiding throwing anything in the toilet (use special baskets).
- Inside the bedroom or bathroom you will find everything you need: blankets, pillows, towels, personal hygiene products, minibar, hairdryer, etc ... For any other need, do not hesitate to ask, we will do everything possible to satisfy you.

- Breakfast is served at the agreed time the day before, in any case between 8.00 and 10.00. Guests are requested to communicate their preferred drinks upon arrival (to be chosen from the options to choose from) On the table, guests will find bread, butter, jams, honey and other products. Please report any known food intolerances and allergies.
- It is always forbidden to prepare and eat meals in the rooms. The use of the kitchen and dishes is also prohibited.

- It is forbidden inside the premises: to smoke, to connect any household appliance brought with you to the electrical system (with the exception of the electric razor in the bathroom sockets).
- It is recommended to respect the silence in the canonical hours 22.00-08.00 and 14.00-16.00. In any case, please maintain a behavior that at any time of the day and in no way damages the tranquility of others.
- Each guest is required to compensate for any damage caused to the R&B and for the improper use of complementary equipment. At the end of the stay, the keys must be returned. In case of loss, the damage will be charged. Take care to turn off the light in the rooms, air conditioners, TVs, and other systems when you are out of the room.
- We decline all responsibility for the loss, theft or damage to objects of your property. We are not liable for any disservices due to total or partial lack of supplies such as gas, electricity, water, internet connection not dependent on our will.

- The booking request can be made via a simple e-mail or by telephone, you will receive an email confirming receipt from us, accompanied by instructions on how to pay.
- The payment of the deposit can be made with Credit Cards, via PayPal or bank transfer.
- In the event that, for unforeseeable reasons, the booked property should become unavailable for reasons of extraordinary maintenance or force majeure, we will find an adequate accommodation, or, at the request of the customer, return the sum received in full as a deposit without further claims.